Returns, Refunds & Exchanges
- I cannot submit my return request using the portal
- Can I still return outside of the returns period?
- I forgot to include the packing slip with my return
- Do I have to pay for my return?
- I bought a product that was later reduced in price. Can I get a refund on the difference?
- I returned my order paid with Klarna, however Klarna are still advising I pay my installment. Is this right?
- Are delivery costs refunded if I return my order?
- How long does a refund take if I return my product to store?
- How long does a refund take if I return my order to the warehouse?
- Can I return purchases made in store by post?
- Why is my order not eligible for an exchange?
- Why is my order not eligible for return?
- How can I exchange my order?
- How can I return something I bought in store?
- How can I return my order?
- What is your returns policy?