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Clarks ROE
Returns, Refunds & Exchanges

Articles in this section

I cannot submit my return request using the portal
Can I still return outside of the returns period?
I forgot to include the packing slip with my return
Do I have to pay for my return?
I bought a product that was later reduced in price. Can I get a refund on the difference?
I returned my order paid with Klarna, however Klarna are still advising I pay my installment. Is this right?
Are delivery costs refunded if I return my order?
How long does a refund take if I return my product to store?
How long does a refund take if I return my order to the warehouse?
Can I return purchases made in store by post?

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I bought a product that was later reduced in price. Can I get a refund on the difference?

07 May 2026 10:55

Once an order has been placed, the price is fixed and we cannot refund the difference.

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Why is my order not eligible for return?
Are delivery costs refunded if I return my order?
How long does a refund take if I return my order to the warehouse?
How can I return my order?
I forgot to include the packing slip with my return